STATUS: OPERATIONAL — AVAILABLE FOR NEW WORK

Keeping systems online, secure, and out of your way.

I'm Elisha Sikukuu, an IT Systems Administrator based in Weiz, Austria. I design, run, and quietly maintain the infrastructure behind organizations — from Microsoft 365 and Active Directory to servers, networks, and backup systems — so things simply work.

4+
Years in IT administration
3,000+
Endpoints managed
2
Continents supported
EN / DE
Working languages
Microsoft 365 Microsoft Azure AWS Windows Server Active Directory VMware ESXi Veeam Backup FortiGate UniFi DNS / DHCP / VPN Microsoft Intune Aagon ACMP Baramundi OTRS GPO
Services

What I take off your plate

Support for teams that need infrastructure to be reliable, not just running — whether that's a full admin function or a scoped project.

01

Systems & Server Administration

Windows Server, Active Directory, Hyper-V and VMware environments — built, maintained, and documented.

02

Cloud & Microsoft 365

Microsoft 365, Exchange Online and Azure administration, from mailbox migrations to identity and access management.

03

Network Infrastructure

Switch and VLAN configuration, FortiGate firewalls, UniFi deployments, and day-to-day DNS/DHCP/VPN troubleshooting.

04

Backup & Business Continuity

Veeam-based backup strategy, disaster recovery planning, and endpoint encryption rollouts (BitLocker at scale).

05

IT Support & Helpdesk

On-site and remote end-user support, ticketing workflows, SLA-driven incident resolution, and L2/L3 escalation.

06

Web Hosting & Site Setup

Domain, DNS and hosting setup, WordPress builds, and ongoing site administration for small businesses.

Selected work

Recent projects

Web & Infrastructure

CHAMOBA Supplies & Constructions Ltd — Web Presence

Planned and built the company's web presence end-to-end: domain and DNS setup, WordPress site architecture, and full content across five pages — covering the company's construction, architectural design, and supply services.

WordPressKadenceDNSWeb Hosting
Enterprise IT

Endpoint Encryption Rollout, 2,500+ Devices

Deployed BitLocker across a large Windows fleet using centralized device management, including TPM+PIN policy and automated recovery key escrow to Active Directory.

BitLockerActive DirectoryEndpoint Management
Cloud Migration

Self-Hosted Cloud Storage Migration

Migrated a Nextcloud instance between hosting providers, including database export, configuration updates, and automated backup scheduling via cron.

NextcloudMySQLLinux
Exchange & M365

Public Folder Calendar Migration to Microsoft 365

Migrated a legacy Exchange public folder calendar and its associated files into Microsoft 365, weighing M365 Groups against shared mailboxes to preserve color-category behavior for Classic Outlook users, and planning the cutover for minimal disruption.

Exchange OnlineMicrosoft 365 GroupsShared Mailboxes
MDM & Endpoint Management

Secure Boot Rollout Across 3,000+ Devices

Enabled Secure Boot fleet-wide using Aagon ACMP, alongside hands-on OS deployment and automation across both baramundi and ACMP as MDM platforms — complementing Microsoft Intune in a mixed-device-management environment.

Aagon ACMPbaramundiMicrosoft IntuneOS Deployment
IT Support

OTRS Ticketing System — User Support

Ran day-to-day user support operations through the OTRS ticketing system, tracking, prioritizing, and resolving incidents within SLA.

OTRSHelpdeskSLA Management
Infrastructure

File Server Build — New Company Setup

Configured a file server from scratch for a newly established company: security groups and NTFS permissions, structured drive mappings, and automation of both through Group Policy.

Windows ServerNTFSGPOActive Directory
Experience log

Where I've worked

2025.05 — now

Information Technology Administrator

Knill Gruppe · Austria
Support end-user environments and IT infrastructure across the organization — Windows systems, Microsoft 365, printers and peripherals. Manage Active Directory (accounts, permissions, onboarding/offboarding), troubleshoot DNS/DHCP/TCP/IP/VPN issues, and resolve incidents within SLA via ticketing, escalating to L2/L3 when needed.
2024.05 — 2025.05

Office Manager & Head of ICT

Zukunft-Dank-Dir · Ukunda, Kenya
Oversaw office operations and led community projects, including a children's home construction. Managed ICT infrastructure, security, and support to keep operations and project outcomes on track.
2023.05 — 2023.08

Information Technology Specialist

West Kenya Sugar Co. Ltd (Kabras Sugar) · Kakamega, Kenya
Worked across Windows Server 2016, Active Directory, Hyper-V, and VMware. Handled server management, IT support, networking, CCTV installation, and database troubleshooting.
2022.05 — 2022.07

Trainee

Masinde Muliro University
Practical IT training with hands-on experience in systems, networks, databases, VMware, and hardware maintenance.
Education

Background

B.Sc. Information Technology

Masinde Muliro University of Science and Technology
2020 — 2024

High School Diploma

St. George's High School
OPEN TO WORK

Let's fix or build something.

Whether it's a full-time admin role, a scoped infrastructure project, or a small business that needs its first proper IT setup — reach out and tell me what you're working with.

Location
Weiz, Styria, Austria
Email me →